Business InformationBusiness Name: Vacanti Enterprises LLCProduct: SmarterPlanPhone Number Type: Toll-FreeMessaging Type: Conversational and TransactionalMessaging Use Case OverviewThis toll-free number is used for conversational and transactional SMS messaging related to inbound phone calls and customer inquiries.Messages are sent only in response to user-initiated contact and are intended to support timely communication related to that inquiry.No promotional or marketing messages are sent.Internal Messaging (Partners)Internal SMS messages may be sent to business partners only after a request or inquiry is received. These messages are operational in nature and support internal coordination.External Customer Messaging & ConsentExternal customers receive SMS messages only after they have contacted the business and have explicitly provided consent to receive text messages.Consent is obtained before any SMS is sent.How Consent Is Obtained (Verbal Opt-In)Consent is collected verbally during a live phone call with the consumer.After the consumer initiates contact by calling the business, the following script is read verbatim before any SMS messaging occurs:“Before we hang up, I want to let you know that if we miss your call or need to follow up, we may send you a text message related to your request.These messages are only related to your inquiry and are not promotional or marketing messages.Message frequency varies, and message and data rates may apply.You can opt out at any time by replying STOP.Is that okay with you?”If the consumer responds “Yes”, consent is recorded and SMS messaging may occur.If the consumer responds “No”, no SMS messages are sent.How Consent Is RecordedConsent is recorded internally when the consumer provides an affirmative verbal response during the call.SMS messages are sent only after consent has been obtained.Types of SMS Messages SentMessages may include:Missed call follow-upsResponses to inbound inquiriesService-related notificationsAll messages include opt-out language.Opt-Out InstructionsConsumers may opt out of SMS messaging at any time by replying STOP.Opt-out requests are honored immediately.Privacy PolicyConsumer information is handled in accordance with our [Privacy Policy](All SMS messaging from this toll-free number is conversational and transactional, sent only after user-initiated contact and explicit consent. No promotional or marketing messages are sent. All messages include opt-out instructions.